Our standard lead time for custom made apparel is 3-4 weeks Standard (rush 2-4 weeks). From there our standard shipping timelines for domestic and international apply, please refer to those timelines commented above.
During our our off season months (June 1st – Jan 14th), shipping on custom items can be as fast as 10 days, during our high season months however (Jan 15th- May 31st), this is definitely not the case. The 3-4 weeks Standard (rush 2-4 weeks) is the standard lead time we require for our custom order to be made, and received in California from the time of your order. While this long time line is not always the rule, it does give us adequate time to not over promise our customers, but rather, assure that we can either over deliver or at least guarantee the 4 week date. Uncontrollable circumstances do occasionally come up, this is especially the case during our high season.
If we are experiencing further delays beyond the 3-4 weeks Standard (rush 2-4 weeks) (which has been known to occur during this window of time), we will update this information on both the website and in our “in production” email at the time of your order. While we do our best to contact our customers with any delays that come up on current orders, we have been known to slip. Please contact us immediately if you are concerned with the dates on your custom order.
We do offer expedited delivery on custom orders, which at times during our high season may not be available if we have reached capacity. For details and availability please click here.
* Order as early as possible! If it is not absolutely necessary to wait, we ask that you do not wait!
** Make sure to use your actual nearest date in the Wedding/ Departure date, many times the wedding date is used, when the departure date is a week sooner!
*** Adding a week or more of buffer time to your wedding/departure date is a great safety measure that is not discouraged!
If you are concerned about the security of the location in which your package may be left, we recommend requesting “Signature Confirmation” in the comment box during checkout. You may also have your order shipped to a work or alternate address that may be more secure. WeddingTropics cannot be responsible for missing packages due to “porch pirates”.
Depending on the destination country, occasionally taxes and duties may be imposed. WeddingTropics has no control of a country’s tax policies or the taxes they may impose, therefore we cannot be responsible or provide compensation for such costs should they be imposed, or otherwise accept returns under same circumstance. As a courtesy to our customer however, we do indicate our lowest discount prices on your items at delivery to assure that if taxes are imposed, they will be minimal.