The customer’s order serves as an offer to enter into a contract with WeddingTropics. Upon order placement, the customer receives an email message with a description of the order and personal data submitted. The email serves as WeddingTropics’ acceptance and confirmation of the contract. If you fail to receive this message, there might be a temporary network issue or a typographical error in the email address. In either case, contact our Customer Service department to correct this issue.
For credit card payments, the total price is collected by the online payment Merchant Services. The customer receives payment confirmation from Merchant Services when the ordering process is concluded. For PayPal payments, the customer receives payment confirmation from PayPal, Inc. when the ordering process is concluded.
WeddingTropics uses safe 256 bit SSL technology to handle your financial transactions. You can choose to pay with any credit card provider. For our International customers, all prices are quoted in USD and your credit card company will calculate the exchange automatically. There are no additional charges issued from us when using your credit card. The processing of your order will begin after the financial transaction has taken place.
Depending on the destination country of your order Taxes and/or Duties may be applicable before your package can be delivered. As your country imposes these fees, WeddingTropics cannot be responsible or provide compensation for such fees. We do, however indicate the very lowest value possible on your package so if imposed you will pay a minimal fee. In such a case, the courier will usually collect this fee at your door, but in rare cases you would have to pay the fee at the local customs or post office.
CANCELLATION & RETURNS
For items purchased that are of standard sizes and/or colors, we offer a full 365 day return policy. Items must be unworn and all packaging intact.
Custom orders are non refundable. A custom order is defined as any kind of custom tailored item or alteration performed that in result deviates from standard stock; this includes cut, size, and embroidery color.
CUSTOM COLOR: Custom embroidery color is defined as any embroidery color that is not the same as the fabric color. Regarding matching colors, It is the customers responsibility to assure the correct embroidery color for their color match requirements.
CUSTOM TAILORING: To determine one’s perfect fit is a process. It is the responsibility of the customer to read and follow the sizing directions to assure accurate measurements.
Please understand that WeddingTropics cannot be responsible when such mistakes in color and/or size are made that not of WeddingTropics fault. However, the items can be remade and rushed at a greatly reduced price.
Our priority is to make sure that you have a properly fitted outfit and with the correct colors. Although we will sympathize, we cannot stress enough the importance of carefully following all instructions regarding measuring and matching embroidery colors correctly.
The delivery timeline for custom made garments is 3-4 weeks. In rare cases the delivery might be subject to influences beyond our control, such as delays in customs. In those cases WeddingTropics cannot be held liable, but will assist in getting the item delivered as soon as possible.
For standard delivery, we ship USPS priority from our distributor in California to the entire domestic USA.
USING THE SITE
All parts of this website belong to WeddingTropics. Any reproduction, distribution, modification, decompilation, or reverse-engineering of any portion of this website, without the permission of WeddingTropics, is strictly prohibited. You may not make commercial use of any of the information provided on this site or make use of this site for the benefit of another business unless permitted by WeddingTropics.
All content on this site, that is text, icons, images, graphics, audio, video, and software files, is the exclusive property of WeddingTropics and protected by copyright laws. The use of WeddingTropics trademarks without the explicit consent of WeddingTropics is strictly prohibited. https://www.weddingtropics.com trademarks may not be used in connection with non WeddingTropics products or services in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits WeddingTropics.